Shipping & Returns
As part of our commitment to sustainability and craftsmanship, each pair of shoes is meticulously handmade and personalized for each customer. Orders are shipped out within three business days.
Due to the high volume of orders during Black Friday and the holiday season, production timelines may experience slight delays.
If you need to have your order shipped out earlier, you can order our rush service using this link choose express shipping at checkout.
Delivery Timeline
At May Anthony, we offer free worldwide delivery via FedEx and DHL Express, with trackable shipments. Delivery timelines are as follows:
- US Orders: 1 - 5 business days
- UK Orders: 2 - 5 business days
- Europe: 2 - 5 business days
- Middle East, Australia & Asia: 3 - 7 business days
- Africa: 1 - 5 business days
- Rest of the World: 5-7 business days
Please note that shipping times are estimates from the time the shipment is dropped off with the courier. Delays due to customs, courier issues, or other factors beyond our control are not the responsibility of May Anthony.
If a delivery is refused or customs clearance is not completed, the shipping company may abandon or destroy the item. In such cases, the customer will be responsible for the full cost of the order without any refund.
Duties & Taxes
All duties and taxes are included in our pricing for customers outside the EU. However, EU customers may be required to pay additional import duties and taxes upon delivery, as per local customs regulations.
Returns Policy
If you are not satisfied with your purchase, you can return it within 21 days of receiving your order. Items must be unworn, in their original condition, and in the original packaging. To initiate a return, please contact our customer service team for a return authorization. Return shipping costs are the responsibility of the customer.
For orders placed during our BLACK FRIDAY and Christmas sales, we are happy to extend the returns period to the first week of January, allowing you extra flexibility this holiday season.
We hope these policies provide clarity and ensure a positive shopping experience at May Anthony. If you have any questions, please contact us.