Order Cancellations

We take pride in providing our customers with high-quality, individually handmade shoes that are tailored to your preferences. Due to the nature of our production process and the personalized nature of our products, we regret to inform you that once an order is placed, it cannot be cancelled.

Why Orders Cannot Be Cancelled:

Our manufacturing process begins immediately after an order is placed to ensure that your shoes are crafted to perfection. Each pair of shoes is uniquely made according to your specifications, which includes selecting materials, colors, sizes, and any customizations you've chosen. This commitment to personalization and quality means that once an order is in our system, it is already in the production queue.

Quality Assurance:

We understand that our customers appreciate the craftsmanship and attention to detail that goes into every pair of shoes we create. Our dedication to providing you with a product that meets your expectations means that we start working on your order promptly to ensure the highest level of quality. As a result, we are unable to halt production or cancel orders once they are submitted.

Order Modifications:

Please review your order carefully before finalizing it. We encourage you to double-check all the details, including sizing, colors, and any customizations, to ensure accuracy. If you have any questions or concerns about your order, please reach out to our customer service team at hello@mayanthony.com before placing your order.

We recommend using our size chart before placing your order to ensure a perfect fit.

We hope these policies provide clarity and help you have a positive shopping experience at May Anthony. If you have any questions, please don't hesitate to contact us.